Very easy! At the top right of the website window, there is the option to ‘register’. Click here to register for free with MotoShare. Immediately after registration, you will receive an activation email. After you have activated your account, you can rent a motorcycle.

If you want to rent out your motorcycle via MotoShare, go to the page ‘rent out my motorcycle’ in the top right-hand corner. On this page you can create an account and then register your motorcycle.

You do this by entering the registration number of your motorcycle. You can then add the type, the rental price, a description and photos of the motorcycle.

MotoShare and Combi Motors Verzekeringen check all users for:

• Validity of motorcycle driving licence
• Fraud and/or damage history in the Fraud Information System Holland (FISH)

In addition, the Dutch Vehicle Authority (RDW) checks the validity of the motorcycle licence plates. All of this contributes to a safe and reliable community within MotoShare!

When you register your motorcycle on MotoShare, the registration will be verified for theft. It is also important that your motorcycle has third-party insurance.

Within 24 hours, Combi Motors Verzekeringen will determine the insurance premium for your motorcycle and include it in the rental price. Once the insurance premium has been added, we will inform you by email and you can start renting out your motorcycle.

On the website, we only show the area where the motorcycle is located. Visitors to our website will therefore not see the exact address where your motorcycle is located. You do fill in this information when registering the motorcycle.

However, the address only becomes visible to a renter after you as the owner have accepted the rental request and paid for it.

If you do not live in the Netherlands, it is currently not yet possible to rent out a motorcycle. However, you can create an account so that you will be notified when it becomes possible to rent out a motorcycle from abroad.

When you rent out your motorcycle, it is important to give the registration certificate to the renter, as it is not officially permitted to ride without a registration certificate. You should, of course, keep the transfer certificate at home. This way, you can safely rent out your motorcycle.

Would you like more information about the regulations regarding the registration certificate? Then visit the website of the Dutch government.

If you have forgotten your password, you can request a new one via the platform. You can do this by requesting a new password via the login screen.

Please note! It is possible that this email will end up in your spam box. If this happens, mark the email as *‘not spam’* to prevent future emails from ending up in your mailbox.

This can happen, but it is often due to your email settings.

You will receive an activation email immediately after registration. Depending on your email settings, this email may have ended up in your spam box.

Note: Check the spam box if you think you have not yet received an activation email.

Adjusting mailbox settings

If our email has ended up in your spam box, mark this email as ‘not spam’. We send a lot of important information about your account and rentals via MotoShare by email.

We send a lot of important information about your account and rentals via MotoShare by email. The email address we use for this is the email address you registered with on MotoShare or Facebook (if your account is linked to either of these).

If you have not received any emails from us, it is often because the emails have ended up in your spam box.

To solve this, go to your spam box and mark the emails from MotoShare as ‘not spam’.

If this problem persists, please contact us at info@motoshare.nl.

Very simple! Log in and go to ‘My motorcycles’. For the motorcycle you want to take offline, choose ‘availability’ from the quick selection menu.

You can now adjust the availability of the motorcycle in the motorcycle profile. Below the table with the pick-up and delivery times it says: ‘Motorcycle is: available’. If you click on this, you will be given the option to take the motorcycle offline.

Yes! MotoShare is completely free to use. You can create an account and start renting out your motorcycle through MotoShare at no cost. A membership is not necessary and there are no fixed costs.

We only deduct a commission from the rental price paid by the renter if you actually rent out your motorcycle.

The current market value of the motorcycle is the amount it is currently worth. This amount is equal to the amount it would cost to buy a similar motorcycle.

The current market value is based on a number of factors such as age, wear and tear and the mileage. The popularity of the motorcycle can also play a role in the valuation.

This means that determining the current market value is a customised process and is carried out by an insurance expert.

The current or market value of your motorcycle is the amount that the insurer will pay out in the event of theft or total loss. To find out the current value of your motorcycle, you can:

• Ask a motorcycle dealer to estimate the current value.
• Consult online channels such as Marktplaats, Motoroccasion or Autotrader for an indication of the current value of your motorcycle.

No, during the rental period your existing motorcycle insurance will be replaced by a temporary insurance policy from Combi Motors Verzekeringen. This protects your no-claim.

The MotoShare policy in collaboration with Combi Motors Verzekeringen is a third-party, fully comprehensive (all-risk) insurance policy for the duration of the rental period that is separate from your regular motorcycle insurance.

As the owner, you do not need to take out additional insurance because MotoShare will take care of this during the rental period. However, it is important that your motorcycle has third-party insurance as required by law.

If damage or theft occurs during the rental period, this will not affect your claim-free years with your regular insurer. This is covered by the MotoShare policy.

Every motorcycle on MotoShare has a security requirement. As the owner, it is important to know the security requirement of your motorcycle and to inform the renter of this prior to the rental. The security requirement can be found in your motorcycle profile on the website.

Please note! Only when the security requirement has been met is the motorcycle fully insured and any damage will be compensated.

An ART 4 approved lock is required for the security of your motorcycle. You can check the classification of your lock through the ART Foundation.

If your lock is not ART 4 classified, you do not meet the security requirement to rent out your motorcycle with WA Volledig Casco (All-risk) insurance.

If you no longer have the receipt for your lock and it is ART 4 approved, please send us a photo of the lock and both keys via info@motoshare.nl.

Yes, damage to ART locks and SCM security devices is reimbursed up to €500 per event.

Accessories such as a navigation system or tank bag are insured up to a maximum of €750. In addition, standard parts of the motorcycle that you have replaced (for example, a different exhaust, tank or handlebars) are also insured up to this amount.

For a more detailed description of the accessory coverage, please refer to the policy conditions.

The Third-Party, Full-Casco (All-risk) insurance covers the motorcycle for 2 hours before and after the rental period. The rental period is the day/time stated on the rental agreement.

Would you like to change the day/time when you pick up or return the motorcycle? If so, it is important to check whether the change involves more than 2 hours.

If the change involves more than 2 hours outside the rental period, please contact us. Renting out a motorcycle for more than 2 hours outside the rental period is not insured under the MotoShare policy.

The security requirement for your motorcycle under the MotoShare policy is as follows:

During the rental period of the motorcycle, it must be parked between 11 p.m. and 7 a.m. in a securely locked area, out of sight from the public road. The motorcycle must be locked in the locked area with an ART-approved lock class 4 or higher.

If it is not possible to park the motorcycle in a securely locked area, the motorcycle must be secured by means of an ART-approved class 4 or higher chain or U-lock. It must be properly attached directly to an ART category 4 or 5 approved wall anchor or ground anchor, or to a sufficiently strong and suitable object that is firmly fixed to the ground.

An enclosed space is defined as: A space that is properly locked and accessible only to the renter and their family members. In the event of damage, it must be possible to demonstrate that the space was actually locked.

General car parks and car parks with multiple key holders, such as apartment complex car parks, are not considered locked spaces as described in these conditions.

If the security requirements described above are not met, there is no right to compensation.

See Stichting ART for information on approved locks.

As the owner, you must be able to demonstrate that this security was present. You can do this with the keys and the purchase receipt or a photo of the lock together with the keys.

Want to know more about the all-risk insurance? Then take a look at the MotoShare policy.

The MotoShare insurance pays out up to a maximum of €25,000 in the event of damage and/or theft. However, if the theft is the result of theft by the renter (embezzlement), no payment will be made by the insurer or MotoShare.

This is why MotoShare, together with its insurance partner Combi Motorcycle Insurance, the RDW and other partners, ensures a proper online background check is carried out on each renter. This includes checking the validity of the driver's licence and a possible history of damage and/or fraud. Only once the renter's account has been verified can they rent via MotoShare. This way, as the owner, you know you can rent out your motorcycle safely

Damage caused by a technical defect in the motorcycle that is not the renter's fault (or damage that occurs during the rental period) will not be paid for by the insurance or MotoShare. This could include, for example, a motor blockage if this can be attributed to a technical defect that was already present before the start of the rental period.

Please note! As the owner, you should go through the rental documents with the renter before the rental period starts. Failure to fill out the rental documents (completely) or giving the motorcycle to another renter can result in a denial of payment for any damage. It is therefore important that you always check the identity and driver's licence of the renter before the rental period, to ensure that they match the identity as stated on the rental documents.

First check whether you rented the motorcycle as a private individual or as a motorcycle business via MotoShare.

Private owner

If damage has occurred, we ask for an indication of the damage costs, issued by a motorcycle business. If the damage is less than the renter's deductible (€1500, €1000 or €700), we ask that the damage be settled between the parties first. If this is not possible, Combi Motors can still process the damage, but the owner will be charged a €40 processing fee.

Is the damage higher than the renter's deductible? Always report the damage within three working days after the end of the rental period using this digital damage form. We will then collect the deductible from the renter. 

Has a criminal offence taken place, such as theft, joyriding, burglary or vandalism? Or has your motorcycle been hit by an unknown perpetrator? Then report this immediately to the local police.

Please note! If you report the damage after three working days, you will be liable for the excess.

Business owners

Try to resolve the damage with the renter by collecting the excess directly from the desk. If this does not work or the renter has reduced the excess (and you are still owed a portion by MotoShare), please contact us at info@motoshare.nl.

If a breakdown occurs during the rental period, such as a flat battery or a flat tyre, the renter can contact ANWB Pechhulp on demand via the Emergency Centre on +31 088 269 2888. The intention is that the notification is made by the renter of the motorcycle.

Note! Roadside assistance is always included for the owner. Roadside assistance is not included for the renter and the renter will have to pay the costs incurred directly. Did you, as the renter, insure roadside assistance with your rental?

In that case, you can claim the costs incurred for roadside assistance from MotoShare by sending the repair invoice, including a description of the repairs and defects, the licence plate number and the number of the rental agreement to schade@quakel.nl.

It is also important to inform the owner as soon as possible if you, as the renter, experience problems with the motorcycle.

Damage to your motorcycle is insured based on the current market value and is determined by a claims adjuster and your own motorcycle garage.

You will then receive a maximum of €25,000 in compensation for your motorcycle if it is damaged while being rented out via MotoShare.

If you suspect that your motorcycle has been stolen, it is important to report it to the police immediately and to register the motorcycle with the Insurance Against Vehicle Crime Office on +31 55 741 00 01.

Once you have done this, you can report the theft to us along with proof of the police report. MotoShare will report the theft to Combi Motors Verzekeringen, who will take care of the rest.

In cooperation with Combi Motorcycle Insurance, we do everything we can to resolve damage as best we can!

However, it is important to review the policy conditions under point 6.2 to know what is and is not insured. In addition, Combi Motorcycle Insurance has a maximum payout of €25,000 in the event of damage or theft. Theft by the renter (embezzlement) is also not covered if you have not met the conditions as the owner (!). Please read the policy conditions on page 2 under point 6.2.

MotoShare, our partners and the users work together to achieve this through:

Verification of all users:

• Combi Motors Verzekeringen checks the details of every registered user in the Fraud Information System Holland (FISH)
• MotoShare checks the driving licence number of the renter and owner with the Dutch Driver and Vehicle Licensing Agency (RDW)
• MotoShare checks the licence plate of a motorcycle listed on MotoShare with the RDW
  
  

Before the start of the rental:

• The renter pays the rental price to PayAut in advance. The foundation only pays the owner, Combi Motors Verzekeringen and MotoShare after a successful rental period.
• The owner and renter go through the BRAVOK safety checks and the motorcycle's security requirements.
• Owners check the renter's driver's licence and driver's licence category as a physical double check on the previous MotoShare check.
  
  

During the rental:

• With the MotoShare policy, the motorcycle is fully insured during the rental period.
  
  

After the rental period:

• After the rental period, the owner and renter should assess each other. This way, abuse will not be given a second chance.
  
  

We do not check the safety of the motorcycle offered. Therefore, before the rental period, the renter should check the safety of the motorcycle together with the owner and go through the BRAVOK safety checks.

MotoShare offers an online platform where private owners can rent out their motorcycles. MotoShare supports both the renter and the owner and ensures that the rental is easy and WA Fully Comprehensive (All-risk) insured.

In addition, MotoShare is available to both the renter and the owner should there be any questions or problems.

You can rent out almost any type of motorcycle through MotoShare. The only exclusions on the MotoShare policy are supersport motorcycles such as a Ducati Panigale, Honda Fireblade or a BMW S1000RR, (motor)scooters such as a Yamaha X-max or a Piaggio Beverly, or motorcycles with a sidecar.

Unfortunately, supersport motorcycles, (motor)scooters, quads and supermotards cannot be rented out through MotoShare, as our insurance partner does not offer third-party, fully comprehensive (all-risk) insurance for these.

However, you can register your motorcycle with MotoShare. We will keep you informed as soon as renting out your motorcycle is possible.

Our insurance partner Combi Motors Verzekeringen determines whether the motorcycle falls under the SuperSport or Super Motard category based on power, seating position and type of motorcycle.

Would you like to try riding a different kind of motorcycle? You can also easily rent one of the many motorcycles on MotoShare with your online account. 

The collection location of your motorcycle is only visible to the renter once you have accepted the rental request. For all other users, the location of your motorcycle is not known, but the area where the motorcycle is located is visible.

When renting out via MotoShare, the renter and the owner enter into a rental agreement. During the entire rental period, the motorcycle is fully comprehensive (all-risk) insured with the MotoShare policy from Combi Motors Verzekeringen. Because MotoShare checks every user, it is safe to rent out your motorcycle.

As the owner, you always decide for yourself who you rent your motorcycle to and when. After you have accepted a rental request, all you have to do is print out the rental documents or sign them digitally. You should go through these with the renter prior to the rental.

After the rental period, it is important to give the renter a review. This helps us to keep the community safe and reliable.

The rental price you can ask for your motorcycle depends on many factors such as age, mileage and popularity. As a starting point, you will find a complete overview here with rental prices

Please note! The rental price you determine includes a minimum of 100 free kilometres per day. If the renter drives more kilometres, you will receive extra income per kilometre driven. You can set this income yourself in your motorbike profile.

To make your motorcycle more attractive to renters, you can make a number of changes to the motorcycle profile yourself:

• A competitive rental price for your motorcycle and a discount for multiple-day rentals. Want to know what you can ask? Then take a look here.
• Four clear photos of your motorcycle in a beautiful setting and the unique parts highlighted, read the tips.
• Make it possible to book the motorcycle directly. This allows the renter to pay for the rental request immediately and means that you, as the owner, no longer have to accept each rental request first. You can activate this via the settings of your motorcycle profile.
• Complete description of the motorcycle, read the tips.
• Personal profile photo of you as the owner
  
  

Do you need help with the above changes? Then contact our customer service via info@motoshare.nl.

To rent out your motorcycle more often without effort, we recommend activating the ‘accept automatically’ option under settings in your motorcycle profile.

This means you no longer have to respond to every rental request yourself, but the renter can book your motorcycle directly. Activating this option makes your motorcycle profile more attractive to renters and increases your position on the site, which means you will rent out more often without it costing you much time.

Tip! Make sure that the availability of your motorcycle is updated. This way you can prevent a rental request from being accepted for a day or time when the motorcycle is not available.

In order to give renters a good indication of which motorcycle they can rent (in the short term), we include your acceptance score and response time in the motorcycle profile.

The acceptance score is the percentage of rental requests that you accept. The response time is the average time within which you respond with a message to the renter.

Tip: Do you want to make your motor profile more attractive and rent out more often? Then ensure you have a high acceptance score by accepting often and a lower response time by responding quickly or activating direct booking via the settings of your motor profile.

In order to give renters a good indication of which motorcycle they can rent (in the short term), we include your acceptance score and response time in the motorcycle profile.

The acceptance score is the percentage of rental requests that you accept. The response time is the average time within which you respond with a message to the renter.

Tip: Do you want to make your motor profile more attractive and rent out your bike more often? Then ensure you have a high acceptance score by accepting often and a lower response time by responding quickly or activating direct booking via the settings of your motor profile.

You can edit your motorcycle profile and adjust its availability via the ‘my motorcycle’ page in your account.

Here you can choose from various options as to why your motorcycle is (temporarily) unavailable.

If a renter wants to rent a motorcycle, he or she will submit a rental request. In this rental request, the renter informs the owner what he or she wants to rent the motorcycle for and on what day and time he or she wants to pick up and return the motorcycle.

When the owner accepts the rental request and the renter has paid for the rental, a rental agreement is formed for the rental of the motorcycle during the agreed period.

The rental agreement is visible in the personal dashboard of the renter and owner.

Yes, if you receive a rental request you have 24 hours to accept or refuse it.

The renter's profile is transparent, with a lot of information about the renter's riding experience or previous reviews the renter has received from owners. You can take this into account when deciding whether to accept or decline the rental request.

If you do wish to decline the rental request, you can do so via your online account and it is polite to inform the renter via a message.

It is possible for someone else to arrange the transfer of the motorcycle for you or to accept your rental requests. However, you remain responsible for the proper handling of the rental, whereby the Transfer Form is signed by the renter and owner at the start and return of the motorcycle at all times.

If this is not the case, there can be no claim on the insurance in the event of damage or a payout for additional kilometres driven and/or a traffic violation.

You can find the following information in the renter's profile:

The renter's age, profile photo and possibly a link to his/her Facebook account

How many years the renter has had a motorcycle licence and what type

How many kilometres he/she drives annually (indication)

• Whether the renter owns a motorcycle or has owned one in the past
• Reviews of other owners on MotoShare if the renter has rented from them before

We make this information transparent so that you can decide whether or not you feel comfortable with a renter. Is the information not sufficient? Then you can also ask additional questions by message or telephone before you accept.

Renters with an A1, A2 or full A licence can rent a motorcycle through MotoShare. When you register your motorcycle on MotoShare, the licence category is determined based on Dutch law. This takes into account the number of cc and the power of the engine.

When determining the driving licence category, we look at the original power. Has your motorcycle been tuned and reduced from a maximum of 70kW to 35kW or less? Please let us know via info@motoshare.nl so that you can also rent out your motorcycle to renters with an A1 or A2 driving licence.

The owner should offer the renter a full tank of petrol and make sure that the renter returns the motorcycle with a full tank.

As the owner of a motorcycle, you do not have to pay VAT or income tax on your income if you occasionally rent out your motorcycle. This is because the total annual costs of your motorcycle (including depreciation, maintenance, cleaning, etc.) are generally higher than the income from renting it out.

Read what the tax authorities have to say about renting out your bike in the sharing economy 

Please note: MotoShare is not a tax consultancy. No rights can be derived from our advice. If you want to know for sure, consult your own tax adviser or the tax authorities.

Yes, that is possible. However, a rental day at MotoShare is 24 hours, so the rental price for a number of hours is not lower. The number of hours is also rounded up. A rental period of, for example, 30 hours is therefore equal to 2 full rental days.

If you receive a rental request for a day and/or time when rental is not possible, you can send the renter an alternative day/time via the platform.

The renter can then change the day/time. Be careful not to accept a rental request with a day/time when rental is not possible, as this cannot be changed free of charge. Read more about the cancellation conditions of a rental agreement here.

Has something gone wrong and does the pick-up/return time differ by more than 2 hours from the day/time in the rental agreement? Then please contact us.

If your motorcycle is no longer available (e.g. due to sale or maintenance), it is important to communicate this to the renter and MotoShare as soon as possible.

If you do not have an alternative motorcycle, we will cancel the rental agreement and the renter will receive a refund.

Do you have an alternative motorcycle? Then make sure it is registered on MotoShare. We will cancel the original rental agreement so that the renter can rent the alternative motorcycle by means of a new rental request.

The renter can always extend the rental period if you agree. The renter can then place a new rental request via the site and pay for it once you have accepted the request. The rental period should then start after the original rental period.

Once you have accepted a renter's rental request and the renter has paid, the rental documents will be generated. You can then find the documents directly in the rental request in your online account.

It is important to print out the rental agreement, the accident report form and the green card and go over them with the renter.
You then give the renter the accident report form and the green card prior to the rental.

Yes, you do not have to print the rental documents. You and the renter can also sign the rental documents on a computer or with the Adobe Sign & Fill app on a phone. 

When you are going to rent out your motorcycle, it is important to print out the Handover Form, the Green Card and the European Damage Form. You can find these documents in your online account under the page: ‘rental overview’

Before the rental period, you will go through the Transfer Form together with the renter. You will give the Green Card and the European Damage Form to the renter.

If you are going to rent out your motorcycle, it is a good idea to go over the following points:

• Is the motorcycle in good condition and can it be rented out (see the rental agreement for the BRAVOK safety check)
• Have you printed out the rental documents or do you have them digitally (transfer form, green card and accident report form)
• Are you aware of the security requirements for the motorcycle?
• Do you adhere to the MotoShare rules?
• Make sure your motorcycle has at least third-party insurance from your regular insurer during the rental period.
  
  

Is this in order? Then go through the rental agreement and the BRAVOK safety check with the renter prior to the rental, so that the renter can safely take to the road!

When you rent out your motorcycle, it is important to give the registration card of the motorcycle. According to the law, it is mandatory to be able to show the registration certificate when you are driving.

In addition, it is important to compare the renter's driver's licence number and category with the information on the Transfer Form.

Sometimes the driver's licence number does not match the number on the rental agreement. If this happens, please pay attention to the following points.

• Often it is an old driver's licence number that the renter has not renewed in their account.
• The most important thing is that the name/surname matches.
• Would you also like to check the validity of the driver's licence? Then ask the renter to immediately go to their account, click on ‘profile’ and upload their current driver's licence. This will verify the validity. If the system does not give a warning, it means that it is a valid driver's licence.
  
  

Does the renter want to change the driver's licence? They can do so on this page.

Yes, you can always cancel a rental request. However, do leave a message for the renter explaining why the rental cannot take place.

As the owner, you can cancel a rental agreement if:

• On closer inspection, the motorcycle is not in good condition or safe for rental.
• On the day of rental, the owner does not trust the information provided by the renter.
• (on the day of rental) the owner and renter cannot agree on one or more points in the rental agreement.

You can cancel the rental agreement via your account under ‘my rental overview’ for the rental in question.

If the renter cancels the rental agreement more than 72 hours before the start of the rental period, the renter will receive a voucher equal to the rental sum paid. The rental sum consists of the rental price minus the transaction costs.

If the renter cancels less than 72 hours before the start of the rental period, the renter will not receive a voucher and you, as the owner, will receive your full rental income.

If you, as the owner, cancel the rental agreement, the rent (excluding transaction costs) will be refunded to the renter's account. Before cancelling a rental agreement, try to see if you can move the rental period to another day and/or time.

The renter is of course responsible for traffic violations during the rental period. If the owner receives a fine as a result of a traffic violation during the rental period, we recommend that you first contact the renter directly and come to a mutual solution. This will save you administration costs (€25).

If the renter and the owner cannot come to an agreement, MotoShare will step in so that the owner never has to pay the fine him or herself. In that case, please contact us at info@motoshare.nl.

MotoShare will collect the fine from the renter by direct debit. If it is not possible to debit this amount from the renter's account, MotoShare will reimburse the full costs to the owner.

If the renter was driving more than 30 km/h over the speed limit, the fine is not covered by the Mulder Act. In that case, the fine can be passed on to the renter via the rental agreement.

By default, a renter can drive 100 km per day for the rental amount you set. If a renter expects to drive more than 100 kilometres per day (or the free kilometres you have set), the renter must indicate this in the rental request.

If you agree to the renter driving more than 100 kilometres per day (or the number of free kilometres per day set by you), you will charge the renter the extra costs per kilometre.

Would you like to know how the extra kilometres driven are calculated? Then look here.

If the renter has driven more than 100 kilometres per day (or the free number of kilometres per day set by you), you can indicate this via your online account. The costs per extra kilometre driven will then be charged to the renter and the part for the owner will be paid by us.

What if the renter has driven more kilometres without declaring this and you are not satisfied with this? Please let the renter know in the review and contact us at info@motoshare.nl.

If a renter has driven more than 100 kilometres per day (or the number of free kilometres per day set by you), you must report this to MotoShare within 3 days of the rental period. We will then charge the renter for the additional costs incurred and pay you as the owner.

How do you report the kilometres? After the rental period, we will send you an email asking you to rate the renter and report the kilometres driven. Log in to the website and go to the rental agreement. After the rental period, report the extra kilometres driven under review.

Owners do not have an excess. The excess of €700, €1000 or €1500 is paid by the renter in the event of damage.

If the cost of the damage is less than the excess chosen by the renter (€1500, €1000 or €700), we ask that the renter settle the damage with the owner. If this is not possible, Combi Motors Verzekeringen can still process the damage and charge the owner €40 in processing costs.

Please note! Only if you, as the owner, do not meet the conditions for renting out your motorcycle (for example, due to poor maintenance) will the damage be at the owner's expense.

The renter pays the full rental price to Mollie for the rental period. This amount is transferred to the owner no later than 14 working days after the end of the rental period. The rental income is paid out by PayAut, which is the company on whose transactions you can rely on your bank statements.

Please note! If you have not yet received your rental income, check your account under ‘my profile’ to see if you have added your account number. We will then process the payment on the next working day.

If the renter has driven more than 100 kilometres per day (or the number of free kilometres per day set by you), you will receive the mileage allowance at the same time as the rental income.

During the motorbike season, MotoShare works with discount codes for renters. This discount is deducted from the MotoShare administration costs of 15% on the owner's fee. The discounts MotoShare offers therefore have no consequences for the rental income of the owner.

MotoShare will pay the rental income and any compensation for additional kilometres to the owner no later than 14 days after the end of the rental period.

Payments are facilitated by PayAut. This is the company that you can find the transactions on your bank statement. Depending on your bank, it can take up to seven working days for the amount to appear in your bank account.

Yes, this is certainly possible and also very important for the safety and reliability of the MotoShare community! At the end of the rental period, you can write a review of the renter via the rental request in your online account.

This ensures that other owners also know what to expect when they rent out their motorcycle.

To ensure that the MotoShare community remains safe and reliable, it is very important that renters and owners rate each other. You can do this at the end of the rental period via the rental overview in the online account.

With a clear rating & review about the renter, the next owner will know what to expect when he or she rents the motorcycle to this renter. This is how you help strengthen the community!

By leaving a rating, you ensure that the next owner knows what to expect when they rent out the motorcycle.

You also help keep the community safe and reliable because there is no place on MotoShare for renters with a bad rating.

No, that is not possible. Have you made a mistake when writing a review or have you given the wrong number of stars? Let us know and we will edit it for you.

Send an email to info@motoshare.nl and state which rental period it concerns, what needs to be changed and the corresponding number of stars.

You will receive a review after the rental period has ended. In this review, the renter looks back on the rental period and the mutual contact, so that other renters know what to expect in the future.

If you have received a review that you disagree with, please contact us at info@motoshare.nl.